- How to place an order?
You can browse products on our website and add them to your cart. After making your selections, proceed to the checkout page and follow the instructions to enter your payment and shipping information to complete your order.
- Can I cancel my order?
You can request to cancel your order by contacting our customer service before it ships. If your order has already been shipped, it will be processed according to our return policy.
- How can I track my order?
Once your order has shipped, you will receive an email containing tracking information. You can use this tracking link to check your order status.
- What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service within 7 days to request a refund or replacement. Please provide your order number and details of the damaged/incorrect item.
- What is your refund policy?
We offer a 7-day refund policy. You can request a refund within 7 days of receiving the item. Please refer to our refund and return policy for more details.
- What payment methods do you accept?
We accept various payment methods, including major credit cards (such as Visa, MasterCard, American Express) and some online payment platforms. All transactions are processed through a secure payment system.
- What is your shipping policy?
We currently only support domestic shipping within the United States. Typically, your order will be processed and shipped within 1-3 business days. Specific shipping costs and times will be displayed at checkout.
- How to contact customer service?
For any questions or assistance, you can contact us through the following methods:
Email: javier@amontius.com
Phone: 857-833-9566
Thank you for visiting Amontius LLC. We look forward to providing you with excellent service!