Thank you for choosing Amontius LLC! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, our refund and return policy is as follows:
- Refund Policy
You can request a refund within 7 days of receiving the goods.
Refunds are only applicable in the following situations:
The goods are defective or damaged.
The goods do not match your order.
- Return Process
If you wish to return an item, please follow these steps:
Contact Customer Service: Contact us via email at javier@amontius.com or by phone at 857-833-9566, providing your order number and reason for return.
Obtain Return Authorization: After we confirm your request, we will provide you with a Return Authorization Number (RMA). Please be sure to mark this number on the return package.
Package Returned Goods: Ensure the goods are intact, including all original packaging, accessories, and instructions. Please use appropriate packaging materials to avoid damage during transportation.
Send the Goods Back: Return the goods to the address we designate (provided after return authorization). Please keep the shipping receipt for future inquiries. Refund Processing: Once we receive the returned item and confirm its condition, we will process your refund within 3-5 business days. The refund will be returned to the original payment method you used to purchase.
- Return Shipping Costs: Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.
- Non-Returnable Items: The following items are non-returnable under any circumstances:
Items for which a refund request has been made more than 7 days prior.
Items showing obvious signs of use.
- Contact Us: If you have any questions about our refund or return policy or need further assistance, please feel free to contact us:
Company Name: Amontius LLC
Email: javier@amontius.com
Phone: 857-833-9566
Address: 1380 OAK HILL DR APT 77, ESCONDIDO, CA 92027
Thank you for choosing Amontius LLC. We look forward to providing you with excellent products and services!